Description of Job Duties:

• Handles customer and supplier concerns; decides about corrective actions; cooperates with root cause analysis and verifies corrective actions;
• Identifies/verifies new or changed customer requirements within scope of responsibility and passes information on to Quality Manager (in cooperation with BD, SM, DE, and QM).
• Implements new or changed customer requirements into the organization in cooperation with QM
• Controls and/or supervises the compliance with customer requirements (in cooperation with BD, QM, MAN)
• Initiates corrective actions in case of deviations from Specifications (e.g. corrections, arrangement with customer releases, stop of production line, etc.)
• Evaluates statistical data (SPC, rework & scrap) to determine and maintain quality of products
• Negotiates quality related agreements during APQP and PPAP processes with customers.
• Prepares and updates quality related customer specific and internal documents for APQP and PPAP (e.g., flow charts, control plan, FMEA, MSA, dimensioning report, SPC, etc.) and introduce it to the involved employees; verifies and approves PPAPs, dimensional reports, and capability studies
• Supports and sets up quality related agreements during APQP and PPAP processes with suppliers
• Cooperates and supports Quality Technician personnel with Layout and Inspection of parts
• Sets up, coordinates, and controls rework operations for merchandise parts; supports the set up, coordination and control of rework operations for production parts in accordance with MAN; decides and approves product quality
• Maintains up to date equipment in Quality Control Department, including maintaining quality control related documents.

Education and/or Experience/Qualifications:

• Bachelors Degree in Manufacturing and/or Quality Engineer Certification
• 5 years Quality Engineering or Manufacturing Experience of mechanical or electro/mechanical components
• Practical experience with APQP, PPAP, FMEA, Control Plan, SPC, and MSA
• Customer and/or Supplier Quality Experience
• Experience in Project and Process Management
• Knowledge of Statistical Process Control (SPC)
• Knowledge of ISO/TS 16949 and QS9000 Standards
• Experience with team oriented problem-solving methods (8-D method)
• Knowledge of plastic processing
• Practical experience with Coordinate Measuring Machine (CMM) including programming
• Knowledge of statistical and inspection measuring software
• Experience with Blue print reading and Geometric dimensioning and tolerancing
• Practical experience with managing significant characteristics
• Knowledge of product liability and product warranty
• Practical experience with micrometers, callipers, pin gages, master gage blocks, etc.
• Proficient with Microsoft office tools, knowledge of SAP
• Strong Communication skills
• Strong Analytical skills

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